Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and shared when you visit us online and in the studio.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, purchase history, and other contact details you provide when you create an account, sign up for classes, or purchase products.
- Fitness Information: Workout history, fitness goals, class participation, and specific health data via your heart rate tracker.
- Financial Information: Credit/debit card details when you make purchases through our platform.
- Device Information: IP address, web browser, operating system, time zone, search history, and usage data when interacting with us online.
- Marketing Preferences: Information regarding your communication and subscription preferences.
How We Use Your Information
We use the information we collect to:
- Communicate with you about class changes and other notifications.
- Provide a personalized workout experience.
- Process payments for memberships and other purchases.
- Monitor and improve our class offerings and online experience.
- Send promotional content regarding marketing campaigns (opt-out is available).
- Help mitigate risk and prevent fraud.
Sharing Your Personal Information and Disclosure
We only share your Personal Information with third-party vendors we contract with to provide our services.
When required by law, we may share your Personal Information in response to legal action.
Your Rights Regarding Your Personal Information
You have the right to access personal information we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, track site traffic, and deliver personalized content. If you prefer, you can adjust your browser settings to decline cookies.
Third-Party Links
Our website and app may contain links to third-party sites. We are not responsible for the privacy practices of these external platforms.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our business, or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our Privacy Policy, please email us at Studio@RISEWestCobb.com.